Returns

 Online orders are subject to the same return/exchange policy as in-store purchases. Purchases will have 7 days from the day the order is delivered to the shipping address to initiate a return or exchange (subject to availability). Customers are responsible for the return shipping cost. Lilly Thomas will gladly accept any merchandise in its original condition with tags attached.  We reserve the right to refuse a return if these conditions are not met. Acceptable returns will receive a store credit that is stored in our computer system and is good for 1 year. You may also use your credit by sending us a direct message on Instagram.